{"id":632,"date":"2026-09-08T14:38:35","date_gmt":"2026-09-08T12:38:35","guid":{"rendered":"https:\/\/www.perunov-caviar.com\/it\/?page_id=632"},"modified":"2026-10-07T16:59:01","modified_gmt":"2026-10-07T14:59:01","slug":"resi-recesso-rimborsi","status":"publish","type":"page","link":"https:\/\/www.perunov-caviar.com\/it\/resi-recesso-rimborsi\/","title":{"rendered":"Resi, recesso e rimborsi"},"content":{"rendered":"<style>.kb-row-layout-id632_33084c-a8 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id632_33084c-a8 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id632_33084c-a8 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id632_33084c-a8 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id632_33084c-a8 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id632_33084c-a8 > .kt-row-column-wrap{padding-top:20px;padding-bottom:20px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id632_33084c-a8 alignnone has-theme-palette4-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column632_5b7686-48 > .kt-inside-inner-col{display:flex;}.kadence-column632_5b7686-48 > .kt-inside-inner-col{min-height:200px;}.kadence-column632_5b7686-48 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column632_5b7686-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}.kadence-column632_5b7686-48 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column632_5b7686-48 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column632_5b7686-48 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column632_5b7686-48{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column632_5b7686-48 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column632_5b7686-48{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column632_5b7686-48{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column632_5b7686-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column632_5b7686-48 > .kt-inside-inner-col{min-height:35px;flex-direction:column;justify-content:center;align-items:center;}.kt-row-column-wrap > .kadence-column632_5b7686-48{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column632_5b7686-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column632_5b7686-48\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33, .wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33[data-kb-block=\"kb-adv-heading632_74c6b2-33\"]{padding-top:0px;padding-bottom:0px;margin-top:0px;text-align:center;line-height:1em;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33[data-kb-block=\"kb-adv-heading632_74c6b2-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33[data-kb-block=\"kb-adv-heading632_74c6b2-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33, .wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33[data-kb-block=\"kb-adv-heading632_74c6b2-33\"]{font-size:3em;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33, .wp-block-kadence-advancedheading.kt-adv-heading632_74c6b2-33[data-kb-block=\"kb-adv-heading632_74c6b2-33\"]{font-size:2em;line-height:1.3em;}}<\/style>\n<h1 class=\"kt-adv-heading632_74c6b2-33 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading632_74c6b2-33\">Resi, recesso e rimborsi<\/h1>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id632_82dc95-e8 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id632_82dc95-e8 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id632_82dc95-e8 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:4em;padding-bottom:4em;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id632_82dc95-e8 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id632_82dc95-e8 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id632_82dc95-e8 > .kt-row-column-wrap{padding-top:2em;padding-bottom:2em;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id632_82dc95-e8 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column632_beff18-df > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column632_beff18-df > .kt-inside-inner-col{flex-direction:column;}.kadence-column632_beff18-df > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column632_beff18-df > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column632_beff18-df{text-align:left;}.kadence-column632_beff18-df{position:relative;}@media all and (max-width: 1024px){.kadence-column632_beff18-df > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column632_beff18-df > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column632_beff18-df\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color has-theme-palette-3-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\"><style>.wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2, .wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2[data-kb-block=\"kb-adv-heading632_c19cf7-b2\"]{padding-top:0px;padding-bottom:0px;margin-top:0px;margin-bottom:20px;text-align:left;font-size:1.5em;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2[data-kb-block=\"kb-adv-heading632_c19cf7-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2[data-kb-block=\"kb-adv-heading632_c19cf7-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2, .wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2[data-kb-block=\"kb-adv-heading632_c19cf7-b2\"]{font-size:2em;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2, .wp-block-kadence-advancedheading.kt-adv-heading632_c19cf7-b2[data-kb-block=\"kb-adv-heading632_c19cf7-b2\"]{font-size:1.35em;}}<\/style>\n<h2 class=\"kt-adv-heading632_c19cf7-b2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading632_c19cf7-b2\">Diritto di recesso<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Per gli acquisti online effettuati da consumatori, la normativa europea prevede in generale un termine di 14 giorni per esercitare il diritto di recesso.<br>Tuttavia, alcuni prodotti alimentari possono essere esclusi dal recesso quando sono beni deperibili, prodotti che rischiano di deteriorarsi rapidamente, oppure beni sigillati che non si prestano a essere restituiti per motivi igienici o sanitari se aperti dopo la consegna.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-theme-palette-3-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\"><style>.wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8, .wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8[data-kb-block=\"kb-adv-heading632_5f2ce9-e8\"]{padding-top:0px;padding-bottom:0px;margin-top:0px;margin-bottom:20px;text-align:left;font-size:1.5em;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8[data-kb-block=\"kb-adv-heading632_5f2ce9-e8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8[data-kb-block=\"kb-adv-heading632_5f2ce9-e8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8, .wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8[data-kb-block=\"kb-adv-heading632_5f2ce9-e8\"]{font-size:2em;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8, .wp-block-kadence-advancedheading.kt-adv-heading632_5f2ce9-e8[data-kb-block=\"kb-adv-heading632_5f2ce9-e8\"]{font-size:1.35em;}}<\/style>\n<h2 class=\"kt-adv-heading632_5f2ce9-e8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading632_5f2ce9-e8\">Prodotti alimentari refrigerati<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il caviale e gli altri prodotti refrigerati richiedono conservazione controllata e catena del freddo. <br>Per questo motivo, una volta consegnati e\/o aperti, tali prodotti possono non essere idonei alla restituzione.<br>Eventuali richieste devono essere inviate tempestivamente a <a href=\"mailto:info@perunov-caviar.com\">info@perunov-caviar.com<\/a>, indicando numero ordine, prodotto acquistato, motivo della richiesta e fotografie della confezione, se necessario.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-fe67359f wp-block-columns-is-layout-flex\" style=\"margin-top:2em\">\n<div class=\"wp-block-column has-border-color has-theme-palette-3-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\"><style>.wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be, .wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be[data-kb-block=\"kb-adv-heading632_dde9e1-be\"]{padding-top:0px;padding-bottom:0px;margin-top:0px;margin-bottom:20px;text-align:left;font-size:1.5em;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be[data-kb-block=\"kb-adv-heading632_dde9e1-be\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be[data-kb-block=\"kb-adv-heading632_dde9e1-be\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be, .wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be[data-kb-block=\"kb-adv-heading632_dde9e1-be\"]{font-size:2em;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be, .wp-block-kadence-advancedheading.kt-adv-heading632_dde9e1-be[data-kb-block=\"kb-adv-heading632_dde9e1-be\"]{font-size:1.35em;}}<\/style>\n<h2 class=\"kt-adv-heading632_dde9e1-be wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading632_dde9e1-be\">Prodotti danneggiati o non conformi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se il prodotto arriva danneggiato, non conforme o con evidenti problemi di conservazione, il cliente deve contattarci il prima possibile e comunque entro un termine ragionevole dalla consegna.<br>Valuteremo la richiesta e, se fondata, potremo proporre sostituzione, rimborso o altra soluzione adeguata.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-border-color has-theme-palette-3-border-color is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:1px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px\"><style>.wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55, .wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55[data-kb-block=\"kb-adv-heading632_b7e13f-55\"]{padding-top:0px;padding-bottom:0px;margin-top:0px;margin-bottom:20px;text-align:left;font-size:1.5em;font-style:normal;font-family:var( --global-heading-font-family, inherit );}.wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55[data-kb-block=\"kb-adv-heading632_b7e13f-55\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55[data-kb-block=\"kb-adv-heading632_b7e13f-55\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55, .wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55[data-kb-block=\"kb-adv-heading632_b7e13f-55\"]{font-size:2em;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55, .wp-block-kadence-advancedheading.kt-adv-heading632_b7e13f-55[data-kb-block=\"kb-adv-heading632_b7e13f-55\"]{font-size:1.35em;}}<\/style>\n<h2 class=\"kt-adv-heading632_b7e13f-55 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading632_b7e13f-55\">Rimborsi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I rimborsi approvati vengono effettuati con lo stesso metodo di pagamento utilizzato per l&#8217;acquisto, salvo diverso accordo.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Resi, recesso e rimborsi Diritto di recesso Per gli acquisti online effettuati da consumatori, la normativa europea prevede in generale un termine di 14 giorni per esercitare il diritto di recesso.Tuttavia, alcuni prodotti alimentari possono essere esclusi dal recesso quando sono beni deperibili, prodotti che rischiano di deteriorarsi rapidamente, oppure beni sigillati che non si&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-632","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/pages\/632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/comments?post=632"}],"version-history":[{"count":10,"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/pages\/632\/revisions"}],"predecessor-version":[{"id":1619,"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/pages\/632\/revisions\/1619"}],"wp:attachment":[{"href":"https:\/\/www.perunov-caviar.com\/it\/wp-json\/wp\/v2\/media?parent=632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}